In modern China, with the explosion of e-commerce and booking apps (like Ctrip/Trip.com, 12306 for trains, or 猫眼 for movies), 取票 has become a routine and essential part of daily life. The process standardizes ticket handling for the world's largest population, ensuring order and verification.
A key cultural difference compared to the West is the continued reliance on and importance of physical tickets, especially for the railway system. While mobile e-tickets are becoming universal in the US and Europe, in China, you often still need to 取票 to get a physical paper ticket to pass through the train station gates. For foreigners without a Chinese ID card (身份证), this is almost always a required step, as automated gates are linked to the Chinese ID system.
The experience of lining up at the 取票窗口 (qǔ piào chuāngkǒu), or ticket collection window, is a shared cultural touchstone. While automated kiosks have reduced wait times, the distinction between a window for buying (售票) and a window for collecting (取票) remains an important piece of practical knowledge for navigating large public spaces like train stations.